The TV will not activate
Use the short code shown on the television. You approve the TV from the web, so you do not have to type account credentials with a remote.
Enter activation code →Fix the thing that stopped playback.
TV activation, Apple subscriptions, device limits and account access. ASIPTV will never ask you to email a playlist password or provider credential.
Apple subscription
Purchases made on iPhone or iPad are billed and managed by Apple. In ASIPTV, use Restore Purchases if an active subscription is not showing.
Manage with Apple →Account or device limit
If sign-in, email verification or a full device limit is blocking you, tell us what the app shows. Do not send provider credentials.
Email support →
Useful answers
The questions that actually come up.
Does ASIPTV sell IPTV subscriptions, channels or playlists?
No. ASIPTV sells access to the player. You bring a playlist or provider account that you are authorized to use.
Where are my provider credentials stored?
On your device. ASIPTV does not store provider credentials in the access-service database. An explicit phone-to-TV transfer uses an authenticated encrypted connection on your local network.
I paid through Apple. How do I restore Premium?
Open ASIPTV Settings, go to Premium and choose Restore Purchases. Apple confirms the active entitlement before ASIPTV refreshes access.
How do I install ASIPTV on Android TV with Downloader?
In the Downloader app, enter code 2470510, or enter URL https://asiptv.com/downloads/asiptv-tv.apk. Android may ask you to allow Downloader to install unknown apps, and Google Play Protect can show an unfamiliar-developer warning for a sideloaded build. Verify the download came from asiptv.com before continuing.
How do updates work if I installed ASIPTV from the website?
Website-installed Android and Android TV builds can notify you when a newer ASIPTV APK is available. Choose Update now and ASIPTV will download and verify the release from asiptv.com before opening Android's installer. Android may ask you to allow ASIPTV to install unknown apps and to confirm the update. Builds installed before this update feature was introduced must download the current website APK once; future direct releases can then update in-app. Google Play installs continue to use Google Play updates instead.
My TV says the device limit is full. What do I do?
Open the device-management flow, remove an old device you no longer use, then retry activation on the TV.
A real person can take it from here
Email ASIPTV Support
Tell us what the screen says.
Send the email on your ASIPTV account, the device type and the exact message you see. Never send your account password, playlist password or provider credentials.