Privacy Policy
This policy explains what ASIPTV processes, why it is used, where it is stored, and how you can delete your account.
Effective August 30, 20261. What ASIPTV is
ASIPTV is a media player. ASIPTV does not provide, host, sell, or bundle television channels, playlists, movies, shows, or other media. You add only media sources and credentials you are authorized to use.
2. Account information
When you create or use an ASIPTV account, we process account identifiers such as your Firebase user identifier, email address, and an optional display name. Authentication is provided through Firebase Authentication, including supported email/password, Google, and Apple sign-in methods.
3. Device and access information
We process information needed to authenticate devices and enforce account/device limits, including ASIPTV device identifiers, installation or device-binding identifiers, device name, platform, manufacturer/model when available, proof-protection state, session identifiers, timestamps, and access status. Cryptographic private device keys remain in the device secure storage and are not uploaded to ASIPTV.
4. Provider data
IPTV provider profiles and credentials are stored on your device. ASIPTV does not store provider credentials in the access-service database for device transfer. When you explicitly add a provider from your phone to your TV, the provider configuration is transferred directly between those devices over an authenticated encrypted local-network connection and is saved locally on the TV.
5. Billing information
ASIPTV stores subscription and entitlement state needed to unlock Premium, such as billing provider, plan/product identifiers, transaction or subscription identifiers, renewal/expiration state, and verification timestamps. Website card payments are processed by Stripe; ASIPTV does not store full payment-card numbers. Purchases made through Apple or Google are processed by those stores under their own privacy practices.
6. Operational and security data
We may process limited request, security, device-access, billing-event, reconciliation, and support records to operate the service, investigate abuse, diagnose failures, prevent fraud, and protect accounts. On public pricing pages, a coarse country lookup based on the visitor's public IP address is used only to select the regional price display; Stripe remains authoritative for the currency actually presented and charged at Checkout. We do not sell personal information or use ASIPTV account data for third-party advertising.
7. Local app data
ASIPTV stores player configuration and other small user state locally on your device. Most catalogue/playback state remains device-local unless a feature explicitly says it synchronizes with your account. Removing your cloud account does not automatically erase data that exists only on a device; you can remove local providers/settings in the app or erase the app's local data by uninstalling it.
8. Service providers
We use service providers only where needed to operate ASIPTV, including Firebase Authentication for identity, Stripe for direct website billing, country.is for coarse country lookup on public pricing pages, Apple App Store and Google Play for store billing, and infrastructure providers used to host the access service and database. These providers process data under their own terms and privacy policies.
9. Retention and deletion
We retain account data while your account is active and as needed to operate or secure the service. When you delete your ASIPTV account, the access service deletes the account record and account-owned server-side sessions, devices, entitlement records, access audit history, customer support notes/flags, and other rows linked to that account. Completed device-login challenge artifacts linked to the account are also purged. If your Firebase identity is linked to Sign in with Apple, ASIPTV requires a fresh Apple reauthentication and requests revocation of the associated Apple authorization before removing the authentication identity. If a Stripe customer is linked to the account, ASIPTV requests deletion of that Stripe customer, which ends ASIPTV direct website billing. Limited provider-notification, billing/reconciliation, security, fraud-prevention, or administrator audit records that are not owned by the account row may be retained for service integrity, dispute handling, legal/accounting obligations, or enforcement; where retained, they are kept only for those purposes and are not used to recreate the deleted account. Apple App Store or Google Play subscriptions are controlled by the relevant store and must be cancelled there separately if you want store billing to stop. Payment providers and other processors may retain records they are legally required to keep.
10. Delete your account
You can initiate permanent account deletion inside ASIPTV under Settings → Account → Delete account, or use the public account deletion page. If the account is linked to Sign in with Apple, you may be asked to authenticate with Apple again so ASIPTV can revoke that authorization as part of deletion. Deletion is irreversible.
11. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information. Contact us to make a privacy request. We may need to verify your identity before responding.
12. Contact
Privacy questions can be sent to support@asiptv.app.